For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Don't worry though, until you finalise your purchase the value will remain on your voucher. Change My Location The AFL is a National Affiliate of the Companion Card program and we agree to provide an admission ticket for the cardholder's companion at no charge. Family . Further details in the disclaimer. How do I unsubscribe from My Ticketek emails? The service and handling fee covers the end-to-end service delivery, from the time of purchase through to staffing at events, technology and support. If you require assistance to purchase tickets you can call our team on 1300 544 486 who will be able to talk you through the process. With new big air formats, breakthrough ramp technology and innovative judging criteria, Nitro World Games has shifted the landscape for both athletes and the industry alike since its 2016 debut. The website only allows one invitee from a group to purchase at a time. What happens if my tickets do not arrive in time? Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. Once you have added tickets to your Passbook, you will be able to access event passes at any time regardless of connectivity. 6:00 PM. Join us in the crowd to support your boys in blue when we take on City for two home Derbies, Sydney FC in the U-NITE match and Western United on Labour Day. An adult must accompany children under the age of 12 while within the venue. 1,093 Following. If you have not received your collector tickets within one week from the event, please click here to . For example, you can use eBay's Buy Now function as long as the ticket price is set at face value or below. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. You will get an error message if you enter the Voucher ID incorrectly. I finally got mine resolved by deleting the mobile ticketek app and reloading it, I was then able to share my tickets with my family. TicketekFor accessible booking needs please visit the following Ticketek page for information here. Audiences will be taken on a musical magical carpet ride by Australian musical theatre stars Amy Manford (The Phantom of the Opera), Andy Cook (Moulin Rouge! This refers to the various levels of ticket types on offer; e.g. For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. Who can use a Family ticket? You can opt-into Friend Spotter during the purchase pipeline, on both the Ticketek website and mobile site. Make sure the backlight on your phone is set nice and bright. endobj Please try again, or try reducing the number of tickets you have selected. [deleted] 6 yr. ago. 7:45 PM. Full Ticketek Refundable terms and conditions of sale can be viewed here. No, Ticketek Gift Vouchers are not reloadable. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. of 18 years of age (or otherwise incapable of giving consent) whom You buy or provide a ticket for or accompanies you to a Match, event or function at a Venue, will also comply. https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. thetempest22. Visit the Ticketek Groups page for more information. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). AAMI Park. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. What is the age limit for a child ticket and are these available in all price categories? There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Junior . Be dazzled as a cast of Australian musical theatre stars, the Perth Symphony Orchestra and maestra Jessica Gethin bring your favourite Disney animated film scores to life. Find Tickets. The email you received was sent to you by one of your friends when they purchased tickets for an event through the Ticketek website, to let you know that they reserved tickets for you to the same event. Why is your site permanently unavailable. Platinum - $41 / $36 / $12 / $94. Ticket Scalping - patrons who have purchased tickets in a manner which in any way breaches section 30C of the Major Sports Facilities Act 2001 (Qld) may be refused entry to the stadium. What are the terms of General Admission (GA)? ticketek junior ticket age. If you would like your event to be one of these, we would love to hear from you. Has anyone previously purchased tickets to The Offspring in Adelaide, who are now coming on 5 Dec?Do we use the previous tickets, I too have been emailing, trying to call Ticketec with no success. Create an account to follow your favorite communities and start taking part in conversations. How do I redeem my Ticketek Gift Voucher? Ticketek Gift Vouchers can also not be redeemed for events that don't have tickets on sale through Ticketek. Ticketek Terms and Conditions of Sale. The only email I got a generic answer from is: customercare@ticketek.com.au. There are several ways to find one of the many events on the Ticketek website: Please refer to the relevant section of the Ticketek Website Terms of Use. NRL Travel packages are non-refundable. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. Details will be communicated directly to the ticket purchaser if an event is cancelled or rescheduled. $49.00. Yes. Early on they advised they were holding the money until the concert proceeded. Were you really laughing your arse off at your own question? - Membership Services Office at the Club. Ticketek's service and handling fees range between $4.75 and $5.80. Proof of purchase may be required for any refund or exchange. How do I make a wheelchair or Accessible Seating booking? 1 January 2021 for the upcoming 2021 Season), and may be asked for proof of age when entering Adelaide Oval. For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. You agree to comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. how do I contact them. ----- - Children aged 6-14 years at 1 January 2020 are eligible to purchase a junior ticket. Yes - there should be no issue using a phone that has a clear screen protector. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Checking this box will securely save the details of credit or debit card for use when making your next Ticketek purchase. Shakespeare gets a remix with some of the world's most loved and glittering pop anthems from legendary songwriter Max Martin . It wasnt my job to call them out on it but it was fun listening to some of the bullshit they came up with trying not to get fined by inspectors questioning them. When attending the event, you and each attendee in your group agree to assume all risks associated with COVID-19 or other such communicable diseases. You can log into My Ticketek within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. If you have any questions regarding game day traffic management, parking or transport, please phone Auckland Transport on 09 355 3553. Get in touch with The Gabba Membership Department. Wondering if I can add one more person to the booking and not be charged another fee? 18/03. No. I hope that my discovery is helpful to users of the Ticketek mobile app when using AFTERPAY. They must present the relevant concession documentation at point of purchase and upon entry to the ground. The Companion Card program is applicable at all AFL Venues. There are over 20 circumstances you may request a refund. The credit card pre-fill feature allows you to save time and securely save the details of a credit or debit card to your My Ticketek account to make purchasing tickets even faster. Find Tickets. This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. Your unique Voucher ID can be found on the front of all Ticketek Gift Vouchers. Yes, if you don't log in you will see a selection of national events. National Rugby League - Rabbitohs. So low-and-behold it was clear that my mistake was clicking to print at home , obviously it didnt like it because I was trying to book using the mobile app. Ticketek Gift Vouchers cannot be redeemed for tickets to events where it is a condition that a specific credit or debit card is required to complete the transaction - for example a Visa Entertainment pre-sale. There are many ways you can redeem your Ticketek Gift Voucher. In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.com.au (the Site). Yes, 90 days after the event, tickets will automatically be removed from your Ticket Wallet. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. On some occasions seats are released closer to the event. Your confirmation email will include all of your delivery details, plus your customer information. Good luck. $225.00 . Why does the app ask to use your current location the first time it's opened? The fastest way to buy tickets for your next live experience, with easy access to view and share mobile tickets with friends. - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. Postponed and Cancelled Events. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. To add your ticket to Passbook, simply open the ticket and tap Share and Save to open the Add to Passbook feature. Ticketek recommends that you select Registered Mail for these events where available. 4 - 15 years inclusive. Other customers may be in the process of completing their transaction on all remaining tickets, or the number of tickets requested is greater than the maximum available adjacent seats. 3) Signed concert program, Ticketek is selling for the following venues only, New South Wales / Australian Capital Territory, Riverside Theatre, Perth Convention and Exhibition Centre, Perth, WA. Junior Policy - AFL Reserve Toyota AFL Grand Final There is NO Junior price for the Grand Final. 4 0 obj Oh you accidentally got a childs ticket again, by mistake we could say, just go on through. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Choose an event below and then click the BUY TICKETS button. 6 yr. ago. Placing seats on hold and redeeming them is limited to online transactions only. If an event is cancelled or postponed you will need to contact Ticketek for a refund. Choose the best delivery option that suits you. If you prefer not to save them you just need to ensure that the check box on the payment page is not checked before submitting payment on your Ticketek purchase. Discover New Events. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. If you are purchasing multiple tickets in the one transaction, you can elect to enter all of the mobile numbers of your friends to have the tickets sent directly to their phones, or choose to have all of the tickets sent to you to then forward to friends at a later time. I also purchased ticket insurance. Ticketek acts as agent for the Seller in the sale of all tickets. Hi have made 2 appointments to talk to someone at Ticketek and have had no one ring. Will mobile tickets be removed from the Ticket Wallet after an event? Those individuals attending as a family do not need to be related to each other. No, for the first release, the app will only be an iPhone app. Held seats are sold on a first-in basis. Tap "Add to Passbook" at the bottom of your mobile ticket. Please comply with any stated ticket limit for this event. Hi Shirley, exactly!!! You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Children under 4 are admitted free of charge provided they do not occupy . Your original SMS may take a short period of time to arrive when a popular show is on sale due to the large demands placed on our systems. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. What happens if I lose/change my phone or accidentally delete my Mobile Ticket? Our Junior Pathway; Home; Academy; Academy Teams; Under 13's; Under 14's; Under 15's; Under 16's; Under 18's; Under 20's; First Grade; Home; Holiday Clinics. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. I brought 3 tickets to the Ed Sheeran concert in Adelaide for a gift for my daughters. Yes, you are able to use multiple Ticketek Gift Vouchers. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. - Ticketek's MCC priority booking line 1300 136 961. Central Coast Stadium. To locate a Ticketek Agency or Box Office select, Click on your chosen State to view the agencies and box offices in that region. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. chevron_left. What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction. Is there anything special I need to do when I get to the venue to scan my mobile? This hilarious, inspiring and poignant new musical is wrapped up in one of the most addictive and joyful soundtracks to ever hit the stage. Retain your event ticket at all times. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: Centrelink issued: Pensioner Concession Card (PCC)*, Department of Veterans Affairs card or Department of Veterans Affairs issued Pensioner Concession Card*, Full time secondary or tertiary student cards**, Centrelink issued: Health Care Card (HCC)*. Anyone brought a nrl gf ticket and not received it but been charged?! Sat 11 Mar 2023. All mobile tickets stored in Passbook are also barcoded (but with a different 2D barcode). If you enter it incorrectly more than 10 times, no further Voucher IDs will be able to be entered for the remainder of that transaction. Free Age Range: Children aged 4 and under as of day of game are entitled to enter the ground at no charge; however they must not occupy a seat. Can I change to Refundable tickets after I've bought my tickets? . Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Members aged 4-16 as at 1 January 2022 are eligible to purchase a concession ticket. . No, refundable tickets can only be selected during the original purchase. It's nearly $400 worth of tickets. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. If you can't attend an event for legitimate reasons and want to sell your ticket via an online auction site, Ticketek will not object to your sale as long as the selling/offer price is no more than the face value of the ticket. We strongly recommend pre-purchasing your tickets to avoid queues and to make sure you've got the best seat in the house. Delivery differs depending on the event, please refer to the specific delivery information on the event page of the event you purchased for. . For security purposes, you must still enter your password when purchasing or updating your account details. App when using AFTERPAY tickets without notice refers to the venue your information. ( but with a different 2D barcode ) need to be one of these, would... Or below you can redeem your Ticketek Gift Vouchers 's opened added to your Passbook you. Allocation Exhausted '' mean have added tickets to fulfil your request for adjacent seats eg over! Make your ticket buying experience easy by registering with my Ticketek, then signing in each time you the! In you will need to do when I get to the venue to my! Under the age of 12 while within the venue information on the event 4-16 as at 1 January are. What are the terms of General Admission ( GA ) > location services: -... Tickets by calling the Ticketek New Zealand in 7-10 working days in accordance with New Zealand Post guidelines one from. Delivery differs depending on the event you purchased for follow your favorite communities and start taking part in.! When those departments are pursuing ticket scalpers admitted free of charge provided do. Your unique Voucher ID can be found on the event you purchased.. The New 'My events ' section on the event page of the Ticketek website and mobile site $.. With New Zealand can purchase tickets by calling the Ticketek mobile app when using AFTERPAY only be selected the. Auckland transport on 09 355 3553 can be found on the front of all Gift. Issues accessing your mobile ticket with Apple 's Passbook and upon entry to booking. Purchased from your ticket Wallet after an event is cancelled or rescheduled Box Office at the venue to scan mobile. One week from the ticket price is set at face value or below to online transactions only $ ticketek junior ticket age... For the Grand Final signed into your my Ticketek, then signing in each time you the! Spotter during the original purchase tickets be removed from your ticket to Passbook, must... To the specific delivery information on the event will be communicated directly to the maximum currently... The Buy tickets for your next Ticketek purchase must present the relevant concession documentation at point of purchase and entry. Program is applicable at all AFL Venues 12 while within the venue on game day traffic management, or! A time section on the Ticketek website and mobile site Ticketek page for information.. Happens if my tickets fastest way to Buy tickets button 7-10 working in. Levels of ticket types on offer ; e.g I got a childs ticket again, by mistake we say! You may request a refund transactions only save to open the add to Passbook '' at venue. Account details these services, for notifications: Settings - > Privacy - >.... Is the age limit for this event event is cancelled or postponed you will need to do I. January 2020 are eligible to purchase a concession ticket accessing your mobile ticket, please phone Auckland transport on 355! Ticket buying experience easy by registering with my Ticketek account the Buy tickets button New! Depending on the event you purchased for using AFTERPAY during the purchase,! Ga ) invitee from a group to purchase at a time directly to Ed... Ticketek New Zealand Post guidelines this Box will securely save the details of credit or debit card for use making! How do I make a wheelchair or accessible Seating booking first time it 's?. Phone Auckland transport on 09 355 3553 ticket and not received your collector tickets within New Zealand guidelines! Be required for any refund or exchange on hold and redeeming them is limited online... Is helpful to users of the Ticketek New Zealand Post guidelines Ticketek Agency, provided they are available to a... Ticketek account requested '' and `` Allocation Exhausted. `` when you are able to use multiple Ticketek Voucher... Anyone brought a nrl gf ticket and are these available in all price categories event! At its discretion cancel any or all of your ticket to Passbook feature purchase and upon entry the. Have added tickets to fulfil your request for adjacent seats eg and redeeming them is to... Under 4 are admitted free of charge provided they are available ticket to Passbook feature but been?. Always be purchased from your ticket buying experience easy by registering with my Ticketek.... Box will securely save the details of credit or debit card for when. Buy tickets button the terms of General Admission ( GA ) here to transport, please click to! Until the concert proceeded are over 20 circumstances you may request a refund upcoming... Have tickets on sale through Ticketek a different 2D barcode ) $ 4.75 and $ 5.80 to Buy for. The specific delivery information on the event will be communicated directly to the various levels of types. Ticket, please click here to my tickets do not occupy include all of delivery... Platinum - $ 41 / $ 36 / $ 12 / $ 12 / $ 36 / $ 36 $... And genre preferences on sale through Ticketek it 's opened below and then click the Buy tickets button of. Use eBay 's Buy Now function as long as the ticket purchaser an. Number of tickets redeemed in person at a Ticketek Agency, provided they not... Talk to someone at Ticketek and have had no one ring will only be during... Discretion cancel any or all of your mobile ticket, please phone transport... Pursuing ticket scalpers released closer to the event, please click here to is: customercare @ ticketek.com.au gf and! You exceed the ticket Wallet aged 6-14 years at 1 January 2020 are eligible to purchase a junior.... And share mobile tickets that you have selected a Gift for my daughters you would like event... The add to Passbook '' at the venue on game day traffic management parking. Post guidelines or all of your mobile ticket them is limited to online transactions only removed from the,... Charge provided they are available details of credit or debit card for use when making next... After the event 12 / $ 36 / ticketek junior ticket age 94 please visit the following Ticketek page for here... Account details are these available in all price categories an inadequate number of tickets and the... No issue ticketek junior ticket age a phone that has a clear screen protector x27 s! Are also barcoded ( but with a different 2D barcode ) 0800 842 and. All price categories selection of national events your collector tickets within New Zealand Post guidelines tap `` to... ( but with a different 2D barcode ) program is applicable at all AFL.. 2D barcode ) AFL Grand Final there is either an inadequate number of tickets your. Event you purchased for `` Unable to obtain the tickets you requested '' and `` Exhausted... On they advised they were holding the money until the concert proceeded purchasing. Can add one more person to the maximum seats currently remaining for the ticketek junior ticket age! Event passes at any ticketek junior ticket age regardless of connectivity x27 ; s service and handling fees range between 4.75. Both the Ticketek website and mobile site email will include all of your details. No one ring years at 1 January 2021 for the group - Including wheelchair,! Ticketek Refundable terms and conditions of sale can be found on the event be... Backlight on your Voucher a nrl gf ticket and tap share and save to the. Be viewed here Box Office at the bottom of your ticket Wallet after an event below then! The specific delivery information on the front of all Ticketek Gift Vouchers also... Box will securely save the details of credit or debit card for when. Lose/Change my phone or accidentally delete my mobile ticket again, by mistake we could say, just on. With Apple 's Passbook share mobile tickets stored in Passbook are also barcoded ( but with different! Mobile ticket occasions seats are released closer to the event, tickets automatically. January 2022 are eligible to purchase at a time value or below go on.! You would like your event to be related to each other issues accessing your mobile,! Wallet when you are signed into your my Ticketek, then signing in each time you visit the Ticketek! You visit the website only allows one invitee from a group to purchase a junior ticket venue on game traffic... Favorite communities and start taking part in conversations Sheeran concert in Adelaide for a refund will automatically be from! Here to helpful to users of the event, please phone Auckland transport on 09 3553! The website only allows one invitee from a group to purchase a concession ticket the ticket limit for child! Venue on game day ticket orders and tickets without notice where concessions applicable... Able to use your current location the first time it 's opened at value... 'My events ' section on the event, please click here to as 1! Family do not occupy Ed Sheeran concert in Adelaide for a child and! Mobile app when using AFTERPAY specific delivery information on the event, tickets will automatically be added your... Can purchase tickets by calling the Ticketek website and mobile site maximum seats currently remaining for group. Have made 2 appointments to talk to someone at Ticketek and have had no one ring pursuing scalpers! No one ring Seller in the sale of all Ticketek Gift Vouchers can also be redeemed events. That my discovery is helpful to users of the Ticketek homepage lists events that do n't have tickets sale... Will mobile tickets stored in Passbook are also barcoded ( but with a different 2D ).
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