The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. Yes, I am diamond and have NEVER experienced that before. 2900 S Casino Drive. Taxes and fees that are shown are estimates only. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! It has a separate living room with a sleeper sofa, a flat screen TV with Pay-Per … We are very sorry to learn that you didn’t fully enjoy your stay in the newly remodeled suite. more. That being said, I must stress that all of the employees we interacted with were very kind and super gracious. Harrah’s Laughlin features more than 1,500 guest rooms and 170 suites, with convenient access to a variety of exciting experiences offered at the premier riverfront resort destination. The waitresses were always coming up to us and offering us drinks, while we were gambling, which we appreciated. We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest. The pictures actually advertise our newly remodeled South Tower rooms which can be reserved, however photos of the rooms booked are accurate. Did not care about how we were treated trying to fix the keys. Please be assured that your comfort is extremely important to us and if you should ever experience a problem with your room, please don’t hesitate to contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with your room. We are sorry to learn that you didn’t enjoy your stay. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Please also understand that guests must be actively gaming to receive complimentary beverages whether they are alcoholic or non-alcoholic. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. This is the version of our website addressed to speakers of English in the United States. We have experienced strong customer demand for virtually all the services that we render with hotel accommodations being no exception and therefore our beach and pools can become crowded. The call never came. Book Harrah's Laughlin, Laughlin on Tripadvisor: See 18,228 traveller reviews, 2,309 candid photos, and great deals for Harrah's Laughlin, ranked #1 of 10 hotels in Laughlin and rated 4 of 5 at Tripadvisor. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. Wife and I have been visiting Harrah's since 2004. Enjoy free parking, 2 outdoor pools and 3 restaurants. more. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). Harrah's Laughlin: SOUTH TOWER PREMIUM ROOMS ONLY! Don't know what happened on this trip, but my enjoyment level on this stay was seriously lowered. The appeal of Harrah's Laughlin Hotel & Casino is unclear to me personally – especially with Las Vegas less than 100 miles and 90+ minutes away by car.. Review of Harrah's Laughlin Reviewed 23 March 2016 The adult tower is nicely located with easy casino access and adult pool access but that's where the "niceness" stops. I will definitely stay again, but only if I am guaranteed a South Tower Remodeled Room.More. She really did and after she raised her voice I said, you do not have to embarass me. The outlet for the hair dryer was to far away from the mirror to dry your hair. Our room was comped because we like to gamble. IT WAS A MESS. This room was perfect for my husband and I. Harrah's Laughlin Hotel. They had 1 person working the desk and 3 people assisting with the self check in. WELL when I went to order another coffee after tipping $5 mind you, she said she could not serve me because I was not playing fast enough! Guess no one tested the new setup. We are very sorry to learn about the disappointment you experienced with our Boat Parking. If we had known that the issue wasn’t resolved, we would have been pleased to move you to another room that evening rather than the next day. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. The shower head would not adjust to stand under. - See 18,229 traveller reviews, 1,971 candid photos, and great deals for Harrah's Laughlin at Tripadvisor. A Tour of a South Tower Room at Harrah's Laughlin. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, Tami D, Customer Service Rep at Harrah's Laughlin, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. I saw the pool, it was small, overcrowded, and a mess. We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. I’m pleased to mention that we are updating our rooms with fresh paint, new carpeting and mattresses where needed, some new furnishings and other projects which we will continue through 2018. I wish more money would be invested to remodel the other towers and the pool area. Matt M, Guest Relations Manager at Harrah's Laughlin, responded to this review, Review collected in partnership with Caesars Entertainment. Our staff will always recommend charging to the room so that play can be evaluated upon check-out to see if additional comps can be applied. The flight offer from Sacramento to Laughlin and back was great! Taxes and fees that are shown are estimates only. My suite which I didn't request, but appreciated except for the air conditioner in both rooms were broke. My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. Guess no one tested the new setup. rooms are not very clean and are outdated.payback in casino is terirble,but its that way at all harrahs properities.went to several casinos and got better payback than at harrahs.wont be going back to laughlin for a long time. We are very sorry to learn that you didn’t enjoy your stay. Please see our partners for more details. The bathroom was Very strange. Our room was comped because we like to gamble. Our room was comped because we like to gamble. After having to park across the street multiple nights with 2 toddlers because of multiple cars parked on that level, I asked to speak with a manager. Please understand that because our bartenders can be very busy at times, it was difficult for them to determine if a guest was actively playing the machines so we installed a monitoring system that allows the bartender to determine at a glance whether the guest is actively playing. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Had a friend who moved from Texas to the Arizona area and several of us were meeting up in Laughlin for a girls weekend to catchup. We also loved the water taxi and the River Walk. Hotels near Casino at Laughlin River Lodge, Hotels near Golden Nugget Casino Laughlin, Hotels near Dream Catchers Limo Service LLC, Hotels near Charles Of Italy Beauty College, We compared the lowest prices from 8 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 12 websites. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We asked for additional bathmats to absorb the water while we took showers. We hope you will continue to stay and play at Harrah’s Laughlin. Both tours have the same amenities for the Standard and Classic … Harrah’s Laughlin has more than 1,500 rooms and 170 suites, each decorated in south-of-the-border style, and many with views of the Colorado River. They have a lot of choices of table games and machines but the playback is horrible. There are two towers at Harrah's Laughlin. It is also the only hotel on the strip with a beach! Was told I would be called when it was available. That being said, I must stress that all of the employees we interacted with were very kind and super gracious. The housekeeping staff were great as were most of the staff that I interacted with during my stay. The shower head was in the middle of the wall of the shower, not at one end or the other. It took us over 40 minutes to check in with only 2 people in front of us. We decided to "upgrade" to the south tower so we would be closer to the limited boat parking and have a more comfortable stay. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! We did not visit the pool area or beach. I’m sorry to learn you didn’t experience this type of service from our bartender. We hope you will give us another opportunity to create a better experience. There were free drinks all day, and we WON! We are encouraging guests to use our Kiosk with the assistance of our agents so that the process for checking in can be more efficient, however there are times that we can experience strong customer demand and therefore wait times can be affected. The first night actually 2:30 am next morning when I came up the room was so hot. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Casino City Home World Gambling American Gambling Nevada Gambling Laughlin Gambling. Laughlin, NV 89029 US. Harrah's Laughlin Hotel & Casino Location. Arrived around 2 PM to find room was not available. My only complaint about this establishment is the casino. Harrah's Laughlin. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We hope you will give us another opportunity to create a better experience. The concierge checked in via text messages, did not know if they had towels to take to the river I needed to do that myself, no room service to get box lunch for river during day. Located in Laughlin, Harrah's Laughlin Hotel & Casino is on a river, within a 5-minute drive of Harrah's Laughlin Casino and Laughlin Event Center. Stay at this 3.5-star beach resort in Laughlin. Hello,Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Your loyalty is appreciated and we hope you will continue to stay and play at Harrah’s Laughlin. We hope you reconsider your decision and give us another opportunity to create a better experience. The water would hit the shower curtain and spray all over the bathroom floor. Unfortunately without additional information we are unable to review your hotel folio and tracked play to see if additional comps are available. The suite rooms in the central tower are older but comfortable and large. In a pretty spot on the banks of the Colorado River, Harrah's is a large hotel and casino with over 1,500 guest rooms and a wide range of facilities. I put $48 ticket in machine she gave me my coffee I hit the button while on hold with Avis. I did that and was treated poorly. Moved me to new room next day. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Harrah’s Laughlin accommodations include over 1,500 rooms and 170 suites, with stunning views of the … The craps tables and three-card poker tables were the best, all the dealers and pit bosses were wonderful. We did not visit the pool area or beach. ), the shower did not have a full door (I found this to be quite odd) but we were able to shower just fine and there were no problems. Popular attractions Harrah's Laughlin Casino and Casino at Don Laughlin's Riverside Resort are located nearby. 1 (855) 282-1325 Laughlin, Nevada. Room had not been cleaned. IT WAS A MESS. The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. We stayed in a newly renovated suite in the south tower. I saw the pool, it was small, overcrowded, and a mess. Beware you better push that button fast or no cocktail for you!!!! Our room was comped because we like to gamble. The first night we stayed in the North Tower...the room was not what I expected, I'd say it was just a little below Motel 6 standards with outdated furniture, uncomfortable beds that were too small, and a broken air conditioner. You can fit up to 4 guests at hotels with an average star rating of 3.50 Won over $1,000 on silly machine:) Following morning Tuesday 10 am 3/27/18 went to the bar for bayley coffee and make car rental rez. Horrible experience! We would definitely stay at Harrahs in the future. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The sitting area had one lamp. The charges are still pending on my credit card. The craps tables and three-card poker tables were the best,... My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. I love the two shower heads and the view of the river. There's nothing particularly wrong with Harrah's or Laughlin… We are very sorry to learn that you didn’t enjoy your stay. Our Boat Parking lot can be full especially during the summer weekends, however we are pleased to offer overflow boat parking at our Convenience Store and offer transportation to and from our hotel. They don't even have conditioner in the bathroom. North Tower Family Classic room offers breath taking views of the surrounding desert mountains. This time I figured I would give it a try and I'm glad I did. If you should ever have a problem with unreasonable noise or commotion, our Security Team is available 24 hours daily and they would be pleased to respond to any problematic issues including unsupervised young people. The draw to going to Laughlin is the … When went down to front desk told to get back in long line to get keys that worked. The AC could not keep up with the heat and the room never got fully cold. I will play else where. They are also clean. In the Adult only Tower, children could be heard running through the hall. Did that and it was charged to my credit card along with the scooter that was suppose to be comp. The room was just above the standards of a Best Western Hotel and it had central airconditioning. The waitresses were always coming up to us and offering us drinks, while we were gambling, which we appreciated. You could only use half the mirror. We asked for additional bathmats to absorb the water while we took showers. Please accept our sincere apologies for the card key issues and the disappointment and inconvenience this caused. COVID update: Harrahs Laughlin has updated their hours and services. Stay away from this place.On display and online are pictures of the rooms that look great - don't know where those rooms are. While I’m sorry to learn you didn’t experience better luck, I can assure you that the Nevada Gaming Control Board has very strict standards that gaming manufacturers must comply with to ensure that all games have a reasonable percentage of win, which eliminates the ability to “tighten up”. big size flat screen TV, rain shower head and lighted mirror in restroom.. In the morning while going out for my walk I almost tripped over a beer bottle that was left in the middle the floor in front of the elevator. I saw the pool, it was small, overcrowded, and a mess. Harrah's Laughlin Right out of the gate Harrahs needs some modernization and updates, but that’s the story for Laughlin. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. You could only use half the mirror. Tami D, Customer Service Representative at Harrah's Laughlin, responded to this review. My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. The sitting area had one lamp. We are delighted to learn that you enjoyed your stay and look forward to your next visit so we may once again, treat you as a valued guest. Thanks! I enjoyed having an adult only pool. It has 1,505 rooms, including 115 suites, as well as a 56,357 sq ft (5,235.7 m 2) … Hello,Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. ROOMS AT HARRAH’S LAUGHLIN. We hope you will reconsider your decision and give us another opportunity to create a better experience. Overview. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). Nothing was hitting and that is my game. I'm looking forward to my next visit. We hope you will reconsider your decision and continue to stay and play at Harrah’s Laughlin. ), the shower did not have a full door (I found this to be quite odd) but we were able to shower just fine and there were no problems. The room was dirty with stains on the carpet and bedding. We actually paid 161 hand paid jackpots totaling $320,584 during your stay. This room was perfect for my husband and I. Discover genuine guest reviews for Harrah's Laughlin Hotel & … Visits have always been exceptional. 1193 reviews of Harrahs Laughlin "Harrah's has the best buffet in Laughlin. Changed rooms, key did not work 3 times. STRANGE.More. We stay in the south tower with remodeled rooms. The Colorado River is a huge draw as boating, … We ate at the Beach Cafe, the waitress was very nice, the pancakes were amazing, the rest of the food was okay, kind of like Denny's, but the excellent service made it perfect. I had ever desk clerk tell me something different. At night it was very dark unless you had the TV on. WE are delighted to learn that you enjoyed our Beach Café, table game selection and found our staff to be very friendly, however we are very sorry to learn that you didn’t fully enjoy your stay. ), the shower did not have a full door (I found this to be quite odd) but we were able to shower just fine and there were no problems. Sad affair when you are harassed by old tired pissed of bartender. The man at the dessert counter was very good at his servicing. The classic rooms are very classic so definitely spend the extra money for updated … It caters well to a variety of travelers, as there are separate pools and towers … One told me to go use my credit to eat and charge to room. The chocolate fountain alone is worth … The craps tables and three-card poker tables were the best, all the dealers and pit bosses were wonderful. Tour of a South Tower Room. My money lasts lots longer at other nearby casinos. We are very sorry to learn about the disappointment you experienced with your original room, however we are pleased to learn that this was quickly resolved by moving you to another room. This past visit was disappointing. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. Even though we are local we decided to do a mini stay for 2 nights and booked a King Room in the South Tower… This room was perfect for my husband and I. This is the version of our website addressed to speakers of English in Canada. Harrah's Laughlin (formerly Harrah's Del Rio) is a casino hotel on the banks of the Colorado River in Laughlin, Nevada. Harrah's Laughlin: South Tower Rooms - See 18,229 traveler reviews, 1,971 candid photos, and great deals for Harrah's Laughlin at Tripadvisor. NORTH TOWER CLASSIC. Ask marybethmartin about Harrah's Laughlin, Hotels near Casino at Laughlin River Lodge, Hotels near Charles Of Italy Beauty College, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 11 websites. After reviewing our records of your conversation with our concierge, we found that she informed you that we have towels available at the South Tower (adult) pool that may be used at the river, we offer to go food items at our Beach Café, however not necessarily boxed lunches and she offered to send an engineer to check the lock mechanism to ensure that it was working properly which was denied. I had to check back several times before being given a room. I have received their offer in the mail several times but was skeptical and never took advantage of it. We hope you will continue to stay and play at Harrah’s Laughlin. We actually have cleaning crews that cover the property 24/7, however we will address this with our Housekeeping Management Team to ensure that all common areas are maintained regularly. The beds were very comfortable, the decor was modern, the restroom was lovely (and it actually had a vent that worked! Unfortunately maintenance issues can arise without notice and while we are pleased that an engineer was sent to resolve the issue the room was still uncomfortable. The shower head was in the middle of the wall of the shower, not at one end or the other. ), the shower did not have a full door (I found this to be quite odd) but we were able to shower just fine and there were no problems. There are 30 one bedroom suites in Laughlin. I saw the pool, it was small, overcrowded, and a mess. It has beautifully decorated custom … We hope you will continue to stay and play at Harrah’s Laughlin. I see that Harrahs offers the same response to every complaint, next time ask for a manager. Harrah's Laughlin: Avoid the South Tower - See 18,226 traveller reviews, 1,971 candid photos, and great deals for Laughlin, NV, at Tripadvisor. I will definitely stay again, but only if I am guaranteed a South Tower Remodeled Room. We were invited by my brother for dinner at the Buffet, which was very nice and had great meats and desserts. We did not visit the pool area or beach. Our room was very nice in the C Tower. Very nice buffet. We are sorry to learn that you didn’t enjoy your stay. We are very sorry to learn that you didn’t fully enjoy your stay. The room was just above the standards of a Best Western Hotel and it had central airconditioning. At night it was very dark unless you had the TV on. First room was disgusting. Thank you for sharing your comments regarding your recent visit to Harrah’s Laughlin. The first night gaming was very good, however Keno won zip. Everything went off without a hitch and the staff took care of all my needs and wants. Slept on Sofa was not comfortable. There are multiple signs posted stating that the top of the parking garage is reserved for trailer parking. I would definitely recommend Harrah's to anyone looking for a fun weekend getaway or any other time as well. The rooms are … Every time I asked front desk about charge on my credit card I got a different answer. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The check in process was a joke. We stayed at Harrah’s. The craps tables and three-card poker tables were the best,...My husband and I are in our 40's, we stayed at Harrah's Laughlin, July 19-22, 2019. Overview 2900 South Casino Drive - Laughlin, Nevada Central Tower Vista Suite offers breath taking views of the mountains. The water would hit the shower curtain and spray all over the bathroom floor. Please be assured that your comfort is very important and if you should ever experience an issue with your room during a future visit, please don’t hesitate to ask for the Guest Service Manager at the Front Desk and they would be pleased to be of assistance in resolving any issue with your room. Our guests praise the helpful staff and the comfy rooms in their reviews. Took awhile for the older lady to come over and the bar was empty. I took advantage of Harrah's flight and room package offer and was not disappointed. The bathroom was Very strange. Please see our partners for more details. The outlet for the hair dryer was to far away from the mirror to dry your hair. He did nothing, offered absolutely no solutions and said his employees also like to park there. You can always be confident that our security personnel will respond to your call promptly and discreetly. The host at 10:30 am did not give a hoot. The hotel that has the most 1 bedroom suites is Harrah's Laughlin Hotel & Casino. Overall nice experience. Harrah's Laughlin Casino & Hotel has 1,510 Room s in 3 towers. Please accept our sincere apologies regarding the charges on your credit card. Review tags are currently only available for English language reviews. We are delighted to learn that you enjoyed our Central Tower river view suite, our adult pool and received friendly service from our staff, however we are very sorry to learn that you didn’t experience better luck. The Central Tower is for guests over twenty one and the North Tower is reserved for families. Overview Rooms ranging from typical 1 bedroom rooms for 2 guests, all the way up to suites like the Presidential Suite in the North Tower … They flew me out, provided transportation to and from the airport, gave me a wonderful suite for 4 nights, and then flew me home at no cost to me. I just wanted an answer that was right. On the second night I returned to my room about 7 PM after being gone all day. That being said, I must stress that all of the employees we interacted with were very kind and super gracious. The next two nights we stayed in a remodeled South Tower Premium Room (TWO Queen beds-NON SMOKING). We are sorry to learn that you didn’t enjoy your stay. We stayed in a newly renovated suite in the south tower. This beach resort is 1.4 mi (2.2 km) from Colorado Belle Casino and 1.5 mi (2.5 km) from Edgewater Casino… That being said, I must stress that all of the employees we interacted with were very kind and super gracious. I’m delighted to learn that our staff was able to move you to a remodeled South Tower room the following day. Please understand that special room requests when booking a complimentary offer are on a request basis only and while we do our best to accommodate requests based upon tracked play and availability which can be challenging especially over high occupancy weekends. We did not visit the pool area or beach. This room was perfect for my husband and I. I wish more money would be invested to remodel the other towers and the pool area. The room was just above the standards of a Best Western Hotel and it had central airconditioning. I’m pleased to mention that we are working on resolving the overspray issues. Please be assured that your comfort is extremely important to us and if you should ever experience a problem with your room, please don’t hesitate to contact a Guest Service Manager at the Front Desk and they would be pleased to resolve any issue with your room. Upon looking out the room window of RM 10214, which was at roof level, I could see a used hypodermic syringe. We stayed a total of 5 nights in the new UPGRADED rooms and we will not be staying there again. We are also excited about our remodeled South Tower rooms which are now available. Review tags are currently only available for English language reviews. I had to call front desk they sent air condition man, he worked on it and said it would take hours for bedroom to cool off. Please understand that check-in is 4pm with a room guarantee of 5pm, however we are happy to accommodate early check-in requests as long as the room is clean and available. 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