Your complaint will be acknowledged by CRTC staff and forwarded to the service provider for its reply to your complaint. Financial Planning Phone: 1-866-646-7888 Private Investment Advice Phone: 1-866-646-8338 document.write(''); cc@trc.gov.lk (For making complaints), vendorservices@trc.gov.lk (For service requirements of Licensed, Registered Dealers), individualservices@trc.gov.lk (Requests … This email address is being protected from spambots. //--> Copyright © 2014 Telecommunications Regulatory Commission of Sri Lanka. 276, Elvitigala Mawatha, Colombo 08, Hot Line for reporting Power supply breakdowns (LECO Areas) LECO (Lanka Electricity Company) 8. Public Consultation Paper On Implementation Of Number Portability. However, Senanayake said the ring-in tone was removed purely because it was originally planned to be assigned only for two days and not due to the complaints raised against the ring-in tone. (+94) 11 2689345 (Short Code 1900) Telecommunications Regulatory Commission of … 276, Elvitigala Mawatha, Colombo 08, Sri Lanka. The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) issued a reminder yesterday asking the public to check with TRCSL for .. For further details please contact: Mr. L. Ganeshamoorthy. 1915. We speculated on a single unified testing / benchmarking system hosted by all Internet Service Providers in Sri Lanka. The objective of the meeting was to ensure uninterrupted access to digital services and to ensure 100 per cent 4G broadband coverage throughout the country If the complainant is not satisfied with the relief offered by the service provider that matter will then be discussed with him to explore any possible alternative solution and if it is still not acceptable it will be forwarded to the Internal Committee established  for resolution of consumer complaints. Telecommunications Regulatory Commission of Sri Lanka. 9. Once the Commission receives information of the arrangements being made by the service provider to deal with the problem and If this plan of action is acceptable to the regulator / and complies with regulations of the Commission it will then be duly conveyed to the complainant. In case of mobile phone/data modem importation, TRCSL will issue a Reference Number, which should be pasted on the box of the mobile phone/data modem, in a form of a sticker for customer’s reference. Furthermore, he added that the TRCSL assigned this tone to mobile subscribers as this is a national cause and noted that it does not force anyone to donate but merely creates awareness. Hotline to receive complaints from the public. mail: CBC Ombudsman, P.O. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL… Sri Lanka Police today (11) launched a website (www.ineed.police.lk) to complain about stolen or lost mobile phones. Well, that day has officially arrived. Lodging Complaints with TRCSL In terms of Section 09 of the Sri Lanka Telecommunications Act, No. 8. The Telecommunication Regulatory Commission of Sri Lanka (TRCSL) has introduced three email addresses to make the essential service requests. Dept. 334 were here. 6. Colombo 08. cc@trc.gov.lk. Readers might remember Sri Lanka Telecom’s endorsement of the Sri Lanka Telecommunication Regulatory Commission’s internet speed testing service some time back. The Telecommunications Regulatory Commission of Sri Lanka (TRCSL) yesterday requested the public not to contact it directly when a phone was lost or stolen. TRCSL is empowered to inquire and investigate into complaints made under Section 09 of the Sri Lanka Telecommunications Act (‘the Act’). Copyright © 2014 Telecommunications Regulatory Commission of Sri Lanka. 7. Accordingly, a RCMP complaint investigator may contact you to provide a statement. Police complaint ekak dala thiyanna.. u mokakata hari use karala thiboth kelawenawa Complaint eke copy ekak laga thiyaganna.. TRCSL ekata Fax/email karanna police complaint ekath ekka Lalith Weeratunga, former President’s Secretary and Anusha Palpita, former DG of Telecommunications Regulatory Commission were acquitted and released from the charges by the Court of Appeal on 19 November 2020. No. You need JavaScript enabled to view it. 7. Categories of Complaint . Sri Lanka has not received any complaints on Chinese mobile applications, especially TikTok,” Oshada Senanayake said. 1. 276, Elvitigala Mawatha, Colombo 08, Sri Lanka. Director General of TRCSL, Oshada Senanayake said the complaints received regarding counterfeit devices increased recently and illegal devices entering the country are near exact replicas of the original mobile phones. //-->.