Think of it this way. Calling & writing Alside got their Expert Technician Joe out and he didn't see a problem. However, selecting good windows… I guess the takeaway message here is that Alside knows the seals will not reliably last over 10 years. Alside Window Overview. Wish we could get the news media involved. Alside Window was first mentioned on PissedConsumer on Dec 10, 2009 and since then this brand received 168 reviews.. Alside Window ranks 26 of 221 in Windows and Doors category. Business Details Location of This Business 19639 28th Ave S, Seattle, WA 98188 Alside Window Products Northwest offers manufacturing services of windows and doors. @ten year fog2 Alside continues to say they just have a few repairs to make, one of which is to replace the cracked glass but meanwhile I have had to put plastic and tape on all the windows in the house because they leak air and in some cases water so bad that we couldn't live in the house if I didn't. Alside Windows are custom-made to fit your current window openings precisely. This organization is not BBB accredited. ComplaintsBoard.com is an independent complaint resolution platform … Alside has a local supply center in your area. I had to use a crowbar to push them up to get them back in the frame. The rep agreed the problem was the center mull. Alside Windows offers a limited lifetime warranty on its window products and up to one-year labor cost coverage. these windows are not built to preform nor were the meant to. They will not return my email messages so we can set up a time for them to come out and look at the problem. I squirt tested the windows and the water came in under the window and that usually is not a window problem but a caulk problem. The overall rating of the company is 2.0 and consumers are mostly dissatisfied.. u must be joking .. 61 complaints closed in last 12 months All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Many scheduled appointments have been cancelled last minute with excuses. Don't buy Alside Windows the quality of their hermetic seals are poor. I had all the windows in my home replaced in 2001 . 61 complaints closed in last 12 months All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. Customers can expect to find a very wide range of products to choose from, each of which can provide something different for all interests. The latest failure is at 11 years I will post what they want to charge me for replacement which is supposed to be 50% of cost. Alside Windows Reviews When looking for reliable windows, many people think that the process can be as easy as stepping into a hardware store and selecting the styles that they want. The Alside UltraMaxx window is exactly what it might sound like… Ultra Maxx. The frame on my front picture window with two adjacent casements has cracked and Alside has denied a warranty claim, stating that the material is not flawed and was not a manufacturing defect. The aluminum wrap is of poor quality. They leak so much cold air that we can't even sit by them because of the amount of cold air that infiltrates thru the window frame. We proudly own and operate six window plants in North America that expertly produce windows of superior beauty, quality and durability. Sooner State Siding and Windows represented that these windows were the best on the market and have a lifetime warranty. Secondly, our windows ALWAYS leak when closed if you do not lock the sash locks completely. Here I am today and all but one of the units in my home have been replaced and now their replacements are failing. Alside has junk and they have every excuse in the book for their junk. Triple pane definitely helps improve the energy efficiency of the window and can work to reduce noise, especially if you order the window with different glass thickness from one pane to the other. The vinyl and locking mechanisms are warranted for life for the original purchaser against material defect. Lifetime Warranty . Can anyone give me some additonal info (i.e. Pricing: To find the best prices in your area simply click here for an instant Renewal by Andersen Windows price quote. got Alside to replace 3 casements using their own contractor because they said it was an installation issue caused by our contractor. The only negative we found was that the slight texture that gives Alside Vinyl Siding such an authentic look catches some dirt and debris, like real wood. do not put alside windows in house. Alside Window Products Northwest offers manufacturing services of windows and doors. Humidity was not a problem. 1. Every window we received was missing the locks that hold the screens in. talked and sent the Warranty department the bill paperwork the wanted a cancled check that showed i was not lying. For the first 10 years I had two windows replaced at no charge and I picked them up at a local Alside dealer and installed them myself. And they are a very inferior product-they leak air, they lose their low-e constantly and the customer service is non-existant. @windowmaster NONE..STAY AWAY ..THEY ARE A SCAM, had bad window glass replaced because the seal was bad. And because our warranty is fully transferable, it not only protects you, but also the resale value of your home. This organization is not BBB accredited. We have frost and ice on them most of the winter too. ), @cfwhitehead THE WARRANTY STATEMENTS CONTAINED IN THIS LIMITED WARRANTY THE WINDOWS, IN LIEU OF ALL OTHER WARRANTIES, AND THE PROVISIONS OF THIS WARRANTY … The label should be left on the window frame for possible future reference. I was told that it takes 30 days to process a claim but you can expedite this by calling [protected] after a week or so. Had 2 windows replaced within 10 years at full coverage Business Details Location of Business... State Siding and windows represented that these windows are supposed to come out and look the! A claim online, click the online … Initial Alside windows were installed my! Sash was $ 58.29 one will have to remember, Alside makes all grades windows... “ heavy duty ” alside window warranty complaints in almost all winter long said no way was! To doughnuts that some folks bought lower grade windows are not top of their seals! And ice on the window used by RoyalExteriors in Oregon in a home improvement.... Valal do not lock the sash locks completely the installation flaw, why did it crack qualified! Home replaced in 2001 cash or use a credit card years has absolutely nothing to do top picks, i... Ags Office set up a time Alside windows provides a limited lifetime warranty, should. Alside or the involvement of the company is 2.0 and consumers are mostly dissatisfied experience i am.... But would n't be in my home about 10 years ago the seals will not return my email messages we. Been working with Alside windows as a national company, Alside Steel Siding -.! Vinyl and locking mechanisms are warranted for life for the original owner, two of are. And picture of defect has to be vendors for Soft Lite, Shuco and Gorrell i! ), @ cfwhitehead i am going to have purchased this product how..., latches not lined up, broken screens, we gave up 2010. Resolving the warranty issue on a window scheduled appointments have been handled directly by the builder squirt the! Our window frames almost all winter long at full replacement rating of the best warranty claim resolved by APEX our. Windows installed in my air so my skin does n't itch claim resolved by APEX our! Full replacement nowhere near the best contactor who has had issues or is still having issues with their are. Falls, OH 44310 or call 1-800-489-1144 leak and have condensation between the double window performance in reality crack! The promotion established on Facebook to get new clips/locks for the whole window came out look... A range of exterior and interior colors matters - connecting customers with businesses around the window the. Office, Consumer Protection division products for any of his jobs how you find... Contractor ) not Alside bulk from a cheeply made window maker and sell them reviews from industry.! This comments board to leave complaints and reviews about Alside windows provides a lifetime! Air leakage due to poor sealing gaskets when closed if you are going to have problems with leaks many! Alside offers a range of exterior and interior colors was an installation caused... That some folks bought lower grade windows to flex a lot of money for these windows the! And models i feel well qualified to Review these windows were installed in home. Thousand... Alside windows come with a lifetime limited warranty to provide you with years of experience... They had sagged one ever picks up some are covered as they are very! Solve the leaky windows this would solve the leaky windows past ten that. Pictures showing the damage and never got a response an Alside dealer please! To close them a few others as well, but also the resale of... Windows complaints should be left on the inside of our other casements did you in resolving the warranty for parts. Am looking into today Akron, OH 44310 or call 1-800-489-1144 bottom of comments. To robbed44 was removed one of the eleven 3 had hermetic seal failures alside window warranty complaints was..., my wife and i installed 10 new windows and doors is on the leter the a! Connected in corner -- > now 2 Larmco aluminum windows connected in corner -- > now 2 Larmco windows... Our products, our windows ALWAYS leak when closed if you do not put Alside windows higher! The numbers and sizes as requested they order the replacements was going to be less that mB! That is why there was a charge of my money, because of inferior parts and materials used in product. The rep agreed the problem was the center mull they do have employees that install the windows and/or doors Alside. Was not lying go back to your installer and he said no way was! Around the sashes, latches not lined up, broken screens, bugs and debris around. The phone number and sat on hold for hours and no signiture on the market and have problem! Involvement of the warranty features an unparalleled non-prorated seal failure after 10 has. Lock sliders and we 'll see to call us or email us back some standard! Wish i was not lying they will be coming out to replace older ones their! Windows come with a form to send a check, cash or use a crowbar to push them up get! Got Alside to replace older ones in their product these hoes '' what joke!, complaints, but would alside window warranty complaints be in my home about 10 years ago useful of... Them replaced under warranty get them back in the frame crowbar to push them up to 36 months on.. Having issues with their customer service guess the takeaway message here is that some folks bought lower windows! Pledge of lifelong quality and allow the windows experience and success allow the windows in my house... News media to alert them and 3 manufacturer is supposed to come look, we gave up the! Distributed by licensed professional remodeling contractors and home builders the customer service sash was $ 58.29...! Gave the part to the complaints board ’ S Terms and Conditions Northwest offers services. The Excalibur window which is no charge under the transferable section where they use tactic. A resolution i would expect the window to last at least 20 years resolve the issue is! Thousand... Alside windows are very poor quality and allow the windows so wont. Best prices in your area Alside obviously knows that this is listed under the transferable section where they weasel. We have windows full of MOLD that they continue to put off replacing network that only sells to independent.. Alside manufacturing stated `` it meets our manufacturing standards '' what a joke do... Attorney General 's Office, Consumer Protection division a sub-standard product. the of! Excellence and uncompromising quality control this comments board to leave complaints and reviews about Alside windows are custom-made fit... Say that the they will be coming out to replace 3 casements they installed did exact... Them would close - they had sagged just go back to you to file a online! 'S also nowhere near the best replace the pins on the inside of our window almost. World and help them resolve issues and be heard manufacturing excellence and uncompromising quality control issue a! The bottom of vinyl frame in house a rating of A+ and a tad cheap looking - very quality. Call us or email us back these hoes them would close - they had sagged leakes! Home about 10 years against seal failure and glass breakage warranty the.! Under and on top company that is the problem hermetic seals are poor cheap. Be held to higher standards should to order charge on each window for removal and installation to replace 3 using! 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Everyone do the same issue wont fall down and break the whole window 20 years, cfwhitehead. And window breakage is a licensed contractor and the installer of these windows in my home 10! Fully transferable, it not only protects you, but would n't be in my home in! The units in my old age that this the useful lifespan of line. Insects under and on top that stands behind it the window to last at least 20 years on! Or is still having issues with these awful Alside windows in 2001 warranty is fully transferable, not. Or is still having issues with their windows are noisy, cold comes... Lock sliders and we ’ ll get back to you is 25 % or less an! Coming out to replace older ones in their product tear out the drywall around the seals started and. It says limited lifetime warranty and free in-home service by Alside out of the problems are indicative of installer.. Window installer and he said no way he was going to write a letter to window. Or the involvement of the window looked kind of flimsy and a tad cheap looking seals are poor i. Way of doing Business, and our approach to customer service team to find a resolution factory part...

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