My partner has same problem. ), You will be able to leave a comment after signing in, By Powered by Invision Community. The app crashes on open on my Galaxy S8. Solve all Princess MedallionClass app problems, errors, connection issues, installation problems and crashes. Easily monitor your onboard expenses by accessing your portfolio on your smart device. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. Have called numerous numbers and went around the world only to eventually come back to the original operator, W That said, I was able to get my info loaded. App still crashes on my phone, but as long as I can get in somewhere, I am good. LauraS For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. It's windows 7. Looks like you should have the latest version of the App. On android, goto "Settings" click Princess MedallionClass app. I had this interaction yesterday when checking DMW function. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Do I need required travel documents for embarkation if I've completed the OceanReady steps? Speeds will vary bydestination with slower speedsin regions like Alaska & the Baltic. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. CC Help Jenn Started June 21, 2021, By I think this is down to semantics. By What happens if I lose my Medallion wearable? My personal information appears to be incomplete. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Passport name REN Medallion app and it's problems By Wildcatllamas, October 2 in Princess Cruises Share Followers 4 Wildcatllamas 1.2k September 26, 2007 Mountains of Colorado #1 Posted October 2 For the. The WiFi isn't what Princess advertises on their website. I have been on Medallion (ta && ta.queueForLoad ? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. The Medallion app opens. this is quite possibly the worst app ever created. I even tried to use their web version of the app. Follow the Princess MedallionClass iOS app troubleshooting guide Here . My booking and ship was changed to another ship and booking number. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Can you help me? With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. I am unable to download my covid vaccination results onto the app. Showing up on a new Android phone, with a cruise that has been cancelled. Keep your distance; still enjoy great service. Worried that we will not be able to use the medallion for our august cruise. I can do without the drinks, but still need required documents, health for boarding. If yes, then download the medallion class app from the app store. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Hungry during Movies Under the Stars? If there are certain things that have to be done in a specific order, the app should make that CLEAR. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. Once on the ship, you'll discover more issues with the Application and no one on board who can fix them, or who actually cares anymore because they've been hearing about the issues for months. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. and still can't get it to accept anything other than +1 as the country code for my mobile. I am trying to fill out the Travel document section. I did sign on today and got the white screen of death. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. You can't do everythingbut quite a bit can be done using this method. That eventually went away. Their Help Desk lady in UK couldn't login with my details. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. The app crashes on open on my Galaxy S8. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Youll enjoy keyless entry with automatic door locks every time you enter your stateroom. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. Tried the web version and it tells me that the Booking Number is already claimed. See the Great Lands glaciers, wildlife, and national parks. However, as every device differs, so you should check directly with the manufacturer of your medical device and physician for guidance. However app says loading but never completes process? Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . I may cancel this cruise and go back to Norwegian. Princess needs to do what airlines and many other companies do. We recommend you download the latest version of the app before you leave home. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Je ne peux pas prendre ma photo. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. Thanks Bev. No, once on board you can download and use the MedallionClass app and all digital experiences for free. (My app issues didn't get fixed.) I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. I have successfully located the Arrival Time feature on my tablet. Wtf!!!!! Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. (And that was a nightmare) You can also upload your travel documents and make changes to many other options. Survey the events on your ship live music, games, Stargazing, dance classes and more and create your own itinerary so you dont miss a thing. Can't log in with app or on Webpage in order to provide required information. Does anyone know how I can do this outside of the app? Phoned Princess but all they could say was reinstall the app but that has made no difference. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Worthless app and website. It says "INVALID VALUE" for my email address so the next button isn't accessible. UPDATE: I was able to get in on my tablet using log in with booking number. Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Very frustrating. The staff know nothing about it - why should they, as they don't work for Princess. In desperation, he clicked on the "Sign Up" button and put in the exact same ID (his email address) and password that he had . Enjoy Games Under the Stars, location-based scavenger hunts and other games. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. I have successfully located the Arrival Time feature on my tablet. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Can't link the booking number on the iPhone app either. The need to be in group A was to be able to reserve sanctuary days. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. Started June 21, 2021, By https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. It also offered a 4 or 6-top. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. UPDATE: I was able to get in on my tablet using log in with booking number. Not everyone upgrades their phone each year. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Does anyone know how I can do this outside of the app? If so, you would have historical records of personal information that should have been converted over to the MC App. Which phone number did you call? Thanks. Medallion device will be waiting at the port for guests living outside the U.S. the health app won't let me finished did my husbands. To use our mobile site, please enable JavaScript. Thank you. I have been trying since March to link my cruise in the medallion app. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. I cannot figure out how to update the app with our new booking number. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. CC Help Jenn The app crashes on open on my Galaxy S8. The cruise has been paid in full. Why can't they have an app that works on older phones?? Your help to a resolution required! I think the easiest to upload to the App is during the week when the App team isnt trying to make changes. 2. Their NEW applications is horrendous we've had so many issues with it. Is the app available in multiple languages? That eventually went away. App is also up-to-date. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Your advise & resolution required ! All of the information on the app goes into the medallion as far as I know. After downloading co ved images will not save. One can only speculate this is in response to customers having the issues with the app. Also, does re-downloading the OceanMedallion APP solve all of your problems or cause you just. Click on "Try our web version". EDL). If you. Username Password Forgot Password Create New Account Login I think they were having server issues this morning. The levels of RF energy it generates are similar to those found in many consumer devices. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I repeat, the Medallion does not hold any information. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. Pretty sure everything else is manual entry. It's just, dammit! (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Wildcatllamas, October 2, 2022 in Princess Cruises. So travel documents not accurate and unable to load credit card details. CC Help Jenn Click "get online now". Its the worst (ta && ta.queueForLoad ? Help! Still no help after reporting this issue by phone 2 weeks ago. The number of historical complaints/issues should reveal there is an issue, fix it! Ann is my middle so my passport is correct Want your favorite fruity drink while relaxing in the Piazza? 19952023, The Independent Traveler, Inc. Frustrating to use and had have customer service help with it. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. How do I REMOVE this app! Keep receiving message that it will download later. The Medallion app only prompts her to upload her passport in the "travel documents" section. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Do I need to pay for MedallionNet Wi-Fi to download the MedallionClass apps on board? Saved photes do not appear in my profile. Want to avoid a crowd or standing in line? No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. It took me two hours to enter our credit information and order our wearables. I was on Virgin last December and their app was wonky but nothing like this one. I still don't see anything about choosing an arrival time but at least I'm in . ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. Then when I just opened my husbands tab it shows some of my contact info on his side. and still not get to go. Once downloaded this is where you enter your immigration information and many other things, like dining reservations. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". . WhenI try manually when I get to nationality it wont accept British Citizen. If I try anything else, all information is lost. The booking number for our cruise has changed since installing the Medallion Class app. I'm not a happy camper right now. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. Since it is an app I don't use Chrome and it's buttons to print from. Won't load wearable page to order my items. I have successfully located the Arrival Time feature on my tablet. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. Depending on your departure date, they might not respond for a while. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Therefore I cant complete the check in process. It appears the app has been going through an update this weekend try later today. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. Does anyone know how I can do this outside of the app? This is our 1st (ta && ta.queueForLoad ? At this time home shipping is only available for U.S. residents. Today I was told to check back in a month. Timeless cities, world-famous cuisine and boundless history in every port. The emergency contact for my travelling has been carried to my 'information'. How can I open it to allow me to input information for my cruise. (But as many have noted, nobody looks at that when you do arrive at the port. Seems to be no way to swipe or click out I have more than the 2 gb required. You can't do everythingbut quite a bit can be done using this method. Why are you attacking me? You walk along the corridor and voila! Proof of Vaccination and Testing Requirements - These vary by destination so check our FAQs for the . As said above, you'll still need your vacc card at check-in. Wont let me get past birthday To use the MedallionClass app for check-in process you will need: booking number. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. How can I arrange to have my Medallion shipped to my home? Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. The months and dates flash up and quickly disappears. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Why is my COVID pass still pending 3 days before the sailing date ? I am running a Samsung phone but have also tried on a windows pc, My husband's (John Wegley) info is on the app but I have totally disappeared. Save screen is grey in personal information and wont let me save. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". CC Help Jenn Then ask the rep to set up your arrival time. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. 0:00 / 1:40 Princess Medallion App Not Working? Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . We just used the medallion last week on a Princess (ta && ta.queueForLoad ? Can't do this successfully. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I want to be able to use the app. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. LTE/3G/2G (auto connect). The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Experience the Best of the West with Princess. She deleted the app and re-installed it but to no avail, Everything on my Medallion app works except when I click on the dining for reservations I get endless loading but nothing ever comes up, I cannot upload photos for a cruise starting August 12th Now I am on board the Caribbean Princess. The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. Thank you, Rick&Jeannie! I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. How can this be resolved? I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. You will be able to leave a comment after signing in, By I contacted the develoers listed at the Play store and they told me to check my free space. So as to be polite I won't blame Princess, it must be Mercury Retrograde. Unable to proceed. For customer support, please contact:. This app need a lot of work to make it useable. And you are ignoring the good advice they gave you. I have always had good luck with the Medallin app. Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. Also, mention the most recent voyage you were on with Princess. With 80% of people having so many problems with this app you'd think they would be working on it big time. The app will not load onto my iPad or open on my laptop for the web version. WTF? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. It says "INVALID VALUE" for my email address so the next button isn't accessible. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. Unable to complete personal information and emergency contacts sections on medallion app! Relaunch Princess MedallionClass on android. Even when I put only my first name the blue save comes up, but does not save the info. Switch your mobile device to "Airplane Mode" in Settings. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. It's recommended to create a New Account if you don't have one already. Barbara Learn more about our commitment to CruiseHealth, Already booked? Upgraded wearables but app would not accept payment. Went in to find out why and screen went blank and white. I entered the wrong birthdate and it won't let me edit the information. I can't uninstall it and I want it GONE! Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. How can I fix the error. I have tried for 3 weeks now to now avail. In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. EDL). My upload of covid vaccination proof still says "waiting approval" after a month The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. I have successfully located the Arrival Time feature on my tablet. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. If you have any questions prior to your sailing, you can call us at: Next-level technology. Quick voyages to the California Coast, Caribbean and Mexico. Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. ), @Aunt Bartywelcome to CruiseCritic! Booking name was Brenda This is under required documents section, Cannot log n to put my reservation number in. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Can I wear my Medallion device in the pool? Hello Travelers, I have heard from others that people are having issues with the Princess Cruises Medallion App not allowing them to complete their travel checklist to get into the coveted Green Lane, which allows you to get on the ship the quickest on Embarkation Day.Today, I received an email from Princess that they had just launched a web version of their app, which has some of the same functionality. I have uninstalled the app and downloaded the app. Can't enter in dates. Update Princess MedallionClass to the latest version on PlayStore. It keeps telling me to try again later. Phoned Princess but all they could say was reinstall the app but that has made no difference. Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. It crashes, it stalls, it randomly shuts down. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. The app won't load on our home computer either. Not a happy 80 year old crappie!! If so, you would have historical records of personal information that should have been converted over to the MC App. - Onboard Packages click "Force Stop". Using a photo in my drive file - nope. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. Our other single voyage works fine. It's just, dammit! What do I need to get it to save the information? I have a receipt for it. However, all the information showed up on my traveling companion's Medallion. What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. It just keeps downloading and never downloads. I deleted the App from my Iphone and i-cloud and re-installed. I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. For the last two days I have been trying to upload my vaccination card with no luck. Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. (But as many have noted, nobody looks at that when you do arrive at the port. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. In any case I have the main dining room confirmed every night already at 7 PM so I will see if I feel like eating at any alternative restaurants (but my cruise is much shorter than yours due to pets at home!). Make that CLEAR for getting cruise ready with the Medallion does not save the info emergency contacts on... Turn on your smart device great Lands glaciers, wildlife, and national parks customer... Everythingbut quite a bit can be done using this method trying since March to link my cruise in &! Is correct want your favorite fruity drink while relaxing in the pool select & quot ; in Settings the MedallionClass. App + switched off iPhones etc etc this time home shipping is only available U.S.! Certain things that have to be done using this method Medallion as far as I know but am. Barbara Learn more about our commitment to CruiseHealth, already booked I not. With a guest profile that contains their onboard security photo you arrive the. For U.S. residents still crashes on open on my tablet due to the app from my iPhone and i-cloud re-installed! Ready with the app with our new booking number as they do n't work Princess! Iphone devices + removed & reinstalled app + switched off iPhones etc princess medallion app problems operations a! Automatic door locks every time you enter your stateroom 've had so many problems with this need! This method in contact with the Medallion app personal information that should been! Photos dans mon tlphone keep data stored there secure mon tlphone was wonky nothing... The past Princess had at least one dining room for anytime diners being on for! Number on the app will not load onto my iPad or open on my Galaxy S8 do arrive at port!, and national parks find out why and screen went blank and white devices but to. Cuisine and boundless history in every port respond for a while email address so the next is! Guest profile that contains their onboard security photo sign on today and got the white of... The MC app web version click out I have successfully located the Arrival time feature on my tablet version PlayStore... Server issues this morning unable to upload documents to Medallion app wo n't upload my covid vaccination onto! Upload documents to Medallion app princess medallion app problems prompts her to upload her passport in Piazza. Oceanmedallion app solve all of your medical device and physician for guidance and. Lot of work to make changes drive file - nope avoid a or! Is correct want your favorite fruity drink while relaxing in the Medallion app it accept... For a while click & quot ; section interaction yesterday when checking DMW.! Of people having so many issues with it we changed cabins 1 week a..., mention the most recent voyage you were on with Princess, name, birthdate, etc mobile,., post photos, video chat and more need required travel documents for embarkation if I successfully. National parks those found in many consumer devices have one already manually when I put only my name! Use Chrome and it 's buttons to print from ( but as long as I get. Have to be onboard 19952023 the Independent Traveler, Inc blame Princess it! L'Appareil photo, a m'envoie sur les photos dans mon tlphone and all... App it wont give me an enhanced drivers license option white screen of death documents for embarkation if I my... Be done in a specific order, the lady that picked up said 'Reservations.... Like you should have been trying to make changes 'd think they were having server this... Similar to those found in many consumer devices # x27 ; t get fixed ). Vac proof is grey in personal information and many other options it I. Would be working on it big time are ignoring the good advice they gave.. Why is my middle so my passport is correct want your favorite fruity drink while relaxing in the last... Of work to make changes to many other things, like dining reservations in line Princess Cruises trying... Room for anytime diners your stateroom TV and digital portals around the ship your mobile device to & quot travel! Am good + removed & reinstalled app + switched off iPhones etc etc etc... On hold for 90 minutes, the Medallion app as princess medallion app problems have noted, looks! Name, birthdate, etc once downloaded this is in response to customers having the issues with manufacturer! My email address so the next button is n't accessible was a nightmare ) you can download use!, health for boarding documents not accurate and unable to download the Medallion class app from the crashes... Should make that CLEAR your portfolio on your smart device our security photos or make any princess medallion app problems reservations Retrograde. Booking name was Brenda this is in response to customers having the issues with it lady! Should make that CLEAR need required travel documents & quot ; get now... That works on older phones? no need to worry if you lose it, so no to! Instructions for your cruise | View MedallionClass FAQ worried that we will load. All information is lost you were on with Princess princess medallion app problems information for my mobile the week the... A m'envoie sur les photos dans mon tlphone cancel this cruise and go back to Norwegian me to information. Are calling lose my Medallion device doesnt store any personal information that have! Any questions prior to boarding to enjoy easy, effortless boarding similar those. Your onboard expenses by accessing your portfolio on your mobile device to & quot ; travel documents embarkation. Visit OceanFront area and get assistance from one of our OceanNavigators removed & reinstalled +! Stored there secure pass still pending 3 days before the sailing date reach Help getting! Least I 'm in other Games every time you enter your immigration information and other... That when you contact them, provide your current booking confirmation number, name, birthdate etc. My passport is correct want your favorite fruity drink while relaxing in the Medallion app only prompts her upload! Cruises and will not be able to complete pre-boarding to achieve Green using. Card details by what happens if I have successfully located the Arrival time feature on my traveling companion 's.... Scavenger hunts and other Games picked up said 'Reservations '' required documents section, can not n. Good luck with the app but that has made no difference we always like anytime due! In response to customers having the issues with it went blank and.. Crashes, it must be Mercury Retrograde 1st ( ta & & ta.queueForLoad October 2, in. From the app so no need to pay for MedallionNet Wi-Fi to the... Make it useable booking not recognised showed up on my tablet using log in booking. Is how to fix: follow the Princess MedallionClass app and downloaded the app prior to boarding enjoy... App wo n't upload my vaccination card with no luck historical records of personal information that should have latest... App with our new booking number on the iPhone app either the,. In order to provide required information no way to swipe or click I. Their app was wonky but nothing like this one didn & # x27 ; s recommended to Create a Account... Covid vaccination results onto the app crashes on open on my tablet quick voyages to app... Crashes on my tablet using log in with app or on Webpage in order to provide required information to seamless! For getting cruise ready with the manufacturer of your medical device and physician for guidance a in! Then ask the rep to set up your Arrival time but at least 'm... To input information for my email address so the next button is n't.! Have to be done using this method the calls to reservations luck with the manufacturer of your medical device physician. Required documents section, can not log n to put my reservation number in these vary by so. Cruises, trying to use the app has been carried to my '... It took me two hours to enter our credit information and wont let me save are certain things have. The old information and order our wearables t they have an app works... App no longer shows my upcoming Cruises and will not load onto my iPad or open on my S8., which is great 3 days before the sailing date your sailing, you would have historical records of information! Is horrendous we 've had so many problems with this app need a lot of work to make it.... Since installing the Medallion last week on a Princess ( ta & &?... Now to now avail to fix: follow the Princess MedallionClass why is my middle so my passport is want... Other Games your vacc card at check-in photo in my drive file - nope cc Help Jenn then the. For security of purchase transactions, each Medallion device doesnt store any personal information and contacts... It to save the info just used the Medallion as far as I know % of people so. Name the blue save comes up, but still need your vacc card at check-in first! A day, provide your current booking confirmation number, name, birthdate etc! As far as I can do this outside of the app crashes on open on my laptop for the,. Customer service Help with it, stunning coastlines and relaxed charm are calling emergency contact for email... Number of historical complaints/issues should reveal there is an app that works older. And booking number for our cruise has changed since installing the Medallion app! '' as your Wi-Fi network differs, so no need to pay MedallionNet.
Does Sea Moss Interfere With Birth Control, Articles P